Frequently Asked Questions
Please reach us at volunteer@swadvocacy.org if you cannot find an answer to your question.
What is SocialWorx Advocacy Group?
- SocialWorx is a public charity located in Tyler, TX, providing free mental health peer support and navigation services. We focus on empowering individuals to navigate mental health systems and understand cultural needs.
How can I contact SocialWorx?
- You can reach us at 903-710-1929 or email Volunteer@SWAdvocacy.org. We're also on social media at @SWAdvocacyORG.
Where is SocialWorx located?
- Our address is 6141 Paluxy Drive, Suite 111 Tyler, Texas 75703.
What mental health navigation services do you offer?
- We provide peer support, provider finding, medication reminders, and follow-ups. Our services are available by appointment from 9 am to 2 pm, Monday through Friday.
How do I schedule an appointment?
- Appointments can be made through our website. Simply visit our site and follow the instructions to book a time that suits you.
Are your mental health services free?
- Yes, we offer free mental health navigation services to support our community.
What is included in your cultural understanding training?
- Our training includes cultural competency, cultural humility, and practical implementation. We offer CEUs for Texas Social Workers and Licensed Counselors.
Who can benefit from your cultural training?
- Healthcare providers, social service providers, leadership teams, and HR leaders can benefit from our comprehensive cultural training. Please visit our website for a complete list of our programs.
How can I volunteer or get involved with SocialWorx?
- We offer various opportunities for volunteering, event sponsorship, and participation in cultural training and mental health comedy shows. Contact us to learn more.
How can I donate to support SocialWorx?
- Donations can be made through our website. Your support helps us continue providing essential mental health services.
What events does SocialWorx organize?
- We organize events like suicide prevention workshops and mental health luncheons. Stay updated by subscribing to our email list. Please visit our website for a complete list of our programs.
Glossary
Please reach us at volunteer@swadvocacy.org if you cannot find an answer to your question.
- Peer Support (Apoyo entre pares): A person with lived experience who helps others navigate similar challenges
- Mental Health Navigator (Navegador de salud mental): A trained professional who helps connect individuals with mental health resources
- Crisis Intervention (Intervención en crisis): Immediate assistance for mental health emergencies
- Therapy Session (Sesión de terapia): A scheduled meeting with a mental health professional
- Support Group (Grupo de apoyo): A gathering of people who share similar experiences
- Cultural Competency (Competencia cultural): Understanding and effectively responding to diverse cultural needs
- Sliding Scale (Escala móvil): Payment system based on ability to pay
- Referral (Referencia): A recommendation to see a specific provider
- Insurance Navigation (Navegación del seguro): Help understanding mental health coverage
Types of Providers:
- Psychiatrists: Medical doctors specializing in mental health, capable of prescribing medication.
- Psychologists: Professionals who provide therapy and counseling but typically do not prescribe medication.
- Licensed Counselors: Offer therapy and support for various mental health issues.
- Social Workers: Provide counseling and connect clients with community resources.
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